Your privacy is our priority. This document transparently explains how i2cuci collects, uses, stores, and protects your personal information at all times.
This Privacy Policy ("Policy") describes the privacy practices of i2cuci ("Company", "we") regarding the collection, use, disclosure, and protection of your personal information when you use the i2cuci platform accessible at i2cuci.app, our mobile app, and all related services (collectively, the "Platform").
By using our Platform, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Platform and contact our support team if you wish to request deletion of your data.
This Policy applies to all users of the i2cuci Platform, including unregistered visitors, registered members, VIP members, and all individuals who interact with any feature of our Platform. We encourage you to read this document carefully and to contact us should you have any questions.
I2cuci collects various types of information to ensure our services function properly, remain secure, and meet applicable legal requirements. The data we collect falls into three main categories:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number, gender, nationality | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, customer support |
| Financial Information | Payment method details, transaction history, deposit and withdrawal records | Payment processing, anti-money laundering |
| Technical Data | IP address, device type, web browser, operating system, access logs | Account security, fraud detection, platform analytics |
| Usage Data | Game history, betting records, game preferences, session duration | Service improvement, responsible gaming |
| Communications | Live chat records, support emails, user feedback | Support enhancement, dispute resolution |
We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive information such as your medical records, religious beliefs, or political views.
Every piece of information we collect has a clear and legitimate purpose. i2cuci does not use your data for purposes not stated in this Privacy Policy without first obtaining your additional consent.
I2cuci does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, there are limited circumstances where we need to share your information with others in order to deliver our services to you.
In all of the above cases, we ensure that parties receiving your data are bound by adequate data protection obligations and use that data only for purposes we have authorised.
Protecting your personal data is a responsibility we take extremely seriously. i2cuci continuously invests in the latest security infrastructure to ensure your information remains protected at all times.
I2cuci uses cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small text files stored on your device when you visit our Platform.
We use the following types of cookies:
You can control and manage cookies through your web browser settings. Please note, however, that disabling certain cookies may affect Platform functionality and your experience. Third-party analytics cookies are not used without your consent.
As an i2cuci user in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). i2cuci is committed to respecting and facilitating the exercise of these rights.
We believe that control over your personal data is a fundamental right. The following are the rights you hold as our user.
You have the right to obtain a copy of the personal information we hold about you at any time. Requests can be made via our support live chat.
If any of your personal information is inaccurate or incomplete, you have the right to request a correction or update to that data.
You may request the deletion of your personal data upon account closure, subject to applicable legal data retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, without providing any justification.
You may request a copy of your data in a machine-readable format (CSV or JSON) for transfer to another service of your choice.
You can opt out of marketing communications at any time through the notification settings in your account or by contacting our support team.
I2cuci retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law. The following are our data retention guidelines:
Once the applicable retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you personally. You may contact us for more details on the specific data retention periods applicable to your account.
The i2cuci platform may contain links or integrations with third-party services such as payment providers, gaming software, and support services. When you access these third-party services, their own privacy policies apply, not the i2cuci Privacy Policy.
I2cuci carefully selects third-party partners and ensures they maintain adequate data protection standards. However, we are not responsible for the privacy practices of third-party services that are outside our direct control.
I2cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle your personal data.
When we make significant changes to this Privacy Policy, we will notify you via:
Continued use of the i2cuci Platform after an amended Privacy Policy takes effect constitutes your acceptance of those changes. If you do not agree with the amended Privacy Policy, you have the right to close your account and request deletion of your data before the changes come into effect.
For any enquiries, concerns, or requests related to your privacy and personal data protection, please contact our Privacy Officer via the support live chat available 24 hours a day, 7 days a week. We are committed to addressing every request within a reasonable timeframe and in accordance with applicable legal requirements.
The i2cuci Privacy Policy is more than a document — it reflects our commitment to protecting you at every step of your Platform experience.
All communications between your device and i2cuci servers are protected with 256-bit SSL encryption. Your financial data never travels in unencrypted form at any stage of processing.
Our identity verification process uses the latest KYC technology compliant with international industry standards. Your documents are stored encrypted and accessible only by authorised personnel.
I2cuci operates in full compliance with the Malaysian Personal Data Protection Act 2010. We ensure all data processing is carried out lawfully, fairly, and transparently in accordance with the law.
Your personal data has never been and will never be sold to third parties for marketing purposes. We share information only when necessary to deliver services to you or when required by law.
The i2cuci platform undergoes regular independent security audits. Findings are used to continuously strengthen our data protection systems, ensuring our security standards remain up to date.
Our support team is ready to assist you with any privacy enquiries, data access requests or security concerns at any time via live chat available around the clock.