Please read this document carefully before using the i2cuci platform. By registering or using any of our services, you agree to be bound by all terms stated below.
These Terms and Conditions ("Terms") govern your use of the i2cuci website accessible at i2cuci.app and all subdomains, mobile applications, and related services (collectively referred to as the "Platform"). This Platform is operated by i2cuci ("Company", "we", "us").
By accessing or using our Platform in any way — including registering an account, making a deposit, participating in any game, or claiming any promotion — you acknowledge that you have read and fully understood these Terms and agree to be legally bound by them.
These Terms should be read together with Privacy Policy us and Responsible Gaming Policy us, both of which form part of the overall agreement between you and i2cuci.
To register and use the i2cuci Platform, you must meet all of the following eligibility requirements without exception:
During registration, you are required to provide truthful, accurate, current, and complete information. i2cuci reserves the right to verify your identity through the KYC (Know Your Customer) process at any time. You may be required to submit valid identification documents such as a national ID, passport, or driver's licence upon request.
Each individual is only permitted to hold one account only on the i2cuci Platform. Multiple account registrations by the same individual are strictly prohibited and will result in the closure of all associated accounts and forfeiture of any existing balances.
You are solely responsible for the security of your account login information, including your username and password. i2cuci recommends that you use a strong, unique password and enable two-factor authentication (2FA) available in your account settings.
You agree not to share your login credentials with any other individual. All activity that occurs through your account — whether by you or anyone else — is entirely your responsibility. i2cuci will not be liable for any losses arising from unauthorized access caused by your own negligence.
If you suspect your account has been compromised or that your password has become known to another party, you must contact the i2cuci support team immediately via live chat and change your password without delay.
Violation of any of the above rules will result in immediate account suspension or closure, and i2cuci reserves the right to withhold any balance in the account pending investigation.
I2cuci supports a wide range of deposit and withdrawal methods in Malaysian Ringgit (MYR), including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed through secure payment channels protected by 256-bit SSL encryption.
Deposits to your i2cuci account are typically processed instantly or within a few minutes, depending on the payment method chosen. For withdrawals, processing time is generally between one and three business days, though most withdrawals are completed sooner than that.
I2cuci offers members a wide variety of bonuses and promotions, including welcome bonuses, reload bonuses, weekly cashback, free spins, and exclusive offers for VIP members. Each bonus and promotion is subject to specific terms and wagering requirements.
Wagering requirements refer to the number of times you must wager the bonus amount before any winnings from that bonus can be withdrawn. The wagering requirements for each promotion are clearly stated on the Promotions us. You are responsible for reading and understanding the terms of each promotion before claiming it.
I2cuci reserves the right to modify, suspend, or terminate any promotion at any time with or without prior notice. Such changes will not affect bonus claims that are currently in the process of fulfilling wagering requirements at the time the change is made.
All games available on the i2cuci Platform use an independently audited Random Number Generator (RNG) to ensure every round result is random and fair. i2cuci does not control and cannot modify game outcomes in any way.
You agree to use the Platform in an honest, fair, and responsible manner. The following conduct is strictly prohibited and may result in account suspension or closure without notice:
In the event of a dispute relating to game outcomes, the records stored on i2cuci's servers are final. Where there is a discrepancy between what is displayed on your device and the server records, the server records will serve as the definitive reference.
I2cuci is committed to responsible gaming principles and the overall well-being of all its users. We provide a range of self-management tools accessible through your account settings at any time.
Available tools include deposit limits (daily, weekly, or monthly), loss limits, session time limits, temporary account breaks, and long-term self-exclusion. We strongly encourage you to use these tools as part of healthy gaming habits.
For more information about our responsible gaming programme and available support resources, please visit the Responsible Gaming us.
You may close your i2cuci account at any time by contacting our support team. Account closure requests will be processed within three business days. Any remaining balance in your account at the time of closure will be returned to you once all KYC requirements are met and no outstanding issues remain.
I2cuci reserves the right to suspend or close the account of any user without prior notice in the following circumstances:
In the event of account closure due to a breach of the Terms, i2cuci reserves the right to place a hold on the balance in that account while a full investigation is conducted. Held funds may be permanently forfeited if the investigation confirms fraud or a serious violation.
The i2cuci Platform is provided on an "as is" and "as available" basis. While we strive to keep the Platform running smoothly and securely, we make no express or implied warranties regarding its performance, availability, or the accuracy of information on the Platform.
I2cuci shall not be liable for any direct, indirect, incidental, or consequential losses arising from:
Under no circumstances shall i2cuci's total maximum liability to you exceed the net deposit amount you made in the 12 months preceding the relevant liability claim.
I2cuci reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Material changes will be communicated to users via an in-Platform notice or notification email at least seven (7) days before the changes take effect, except where immediate changes are required for legal or security reasons.
Continued use of the i2cuci Platform after any changes to the Terms take effect will be deemed your acceptance of the amended Terms. We encourage you to review this page periodically to stay informed of the latest applicable version.
These Terms and Conditions and all disputes arising from them shall be interpreted and governed by applicable law. Any dispute that cannot be resolved amicably between the parties will be referred to binding arbitration in accordance with procedures established by i2cuci.
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact our support team via live chat, available 24 hours a day, 7 days a week. We are ready to help you understand any section of this document in greater detail.
Behind every term we set is a genuine commitment to protecting your interests and safety as a player.
All personal information you provide to i2cuci is protected with 256-bit SSL encryption. Your data is never sold or shared with third parties for marketing purposes without your consent.
All games use an RNG independently audited by a recognised third party. Every round result is fully random and cannot be manipulated by any party.
Deposit and withdraw in Malaysian Ringgit through trusted local payment channels. No hidden fees, and all transactions are processed through a fully secured system.
Our KYC process ensures only verified and eligible users can access the Platform, protecting our player community from fraud and safeguarding your account from unauthorised use.
Deposit limits, loss limits, account breaks, and self-exclusion are available to all users. We take player well-being seriously and provide support to those who need it.
Our support team is available 24 hours a day in both English and Bahasa Melayu. Any enquiries regarding the Terms, payments, or your account will be responded to promptly.